Help

Finding your way around the site

Navigation - At the top of every page is the navigation bar. The links in the main bar represent the main pages of Public TV & Business TV. Additional helpful links are available at the top and bottom of the page. The search bar is also available at the top right of every page.

Members' can login to the site by clicking on the login link at the top of the page. Members are required to enter their username (email address) and password. If you've forgotten your membership number, you can have it emailed to you by emailing david.grayson@tenalpspublishing.com.

Viewing videos/programmes

In order to view videos across the site, we recommend you install the latest version of Adobe Flash Player 9. Click here for additional information or to download Adobe Flash (external website).

Search & Browse

You can browse for videos by clicking on the ‘Genre’ link (Public TV only). This will allow you to search for videos under a specific category and will filter the results by videos tagged to the genre.

Use the ‘Channel’ link to look for specific channels and organisations. When browsing the list of channles, you can refine your search by searching by organisation in the search filter which is found in the right hand column of the channel page.

You can enter a keyword in the search bar which can be found at the top of every page. This will take you to the results page with any matching videos to your search criteria

Viewing programmes

Public TV & Business TV have been designed for users with a broadband connection. The recommended speed level is 'Medium'. This will suit most connections of 512kbps and above. Some users may prefer to change the speed level to High. This will produce a top quality version of the video being watched.

Full screen viewing

While viewing a video, you can switch to full screen mode for a larger view of the video player. The button for this option can be found on the video player toolbar. To exit full screen mode, press escape on your keyboard or alternatively use the menu to return to standard mode.

Embedding a video file

You can now share your videos by embedding the files on your company’s webpage, blog or email newsletter.

Embedded means that the player itself is embedded in the web page. Embedding a video file is achieved by inserting a block of code in the web page's HTML. The HTML code can be found on the video player toolbar.

How can I sign up for a Public TV Account?

The first step is to create a Public TV Account (Join Now). Once you’ve completed the form, we'll send you a confirmation email. Please check for this email, and confirm your account by clicking the link within the email.

If you already have a Public TV & Business TV Account, you can simply go to http://www.public.tv/login.php, click "Sign In" in the upper right corner of the page, and enter your email and password into the appropriate fields.

Once you've accepted the Terms and Conditions, you can start uploading your video content.

How to upload video

Once logged in, click the "Manage Channel" link on the main navigation to access your channel. Then click the "Upload Video" link to start the uploading process.

Make sure you fill in all the required fields, and try to fill out as many of the non-required fields as possible in order to populate our database with useful metadata and help others access useful information about you and your video. If you are uploading a large video it will take some time so please be patient. You'll need to have a decent broadband net connection to upload video.

File formats include: FLV, MPG, MOV, AVI and WMV

Who can upload a video?

Anyone who has the necessary legal rights to distribute and show videos on Public TV can upload programmes.

Accessibility

Minimum requirements

Whilst we take every effort to make the site as accessible to as many users as possible, video content requires further advances in web technologies than standard web sites.

The minimum requirements to view this website are:

• Internet Explorer 6 and above (PC users) OR
• Firefox 1 and above OR
• Safari 2 and above (Mac users)
• Flash 8
• Broadband connection 512kb

Recommended requirements:

• Internet Explorer 7 OR
• Firefox 2.0 OR
• Safari 3.0
• Flash Player 9
• Broadband connection 2MB